The Shelf Factory More of our Customer Comments

The Shelf Factory

More Customer Comments

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We are The Shelf Factory and We Make and Sell Quality Decorative Wood Shelving and Wood Shelf Brackets, Custom Assembled Wooden Shelf units. We make our Wood Shelf Brackets in many styles, Wood Fan Brackets, Wood Curtain Brackets, Wood Gun or Rifle display Brackets, Wood Corbels, even some unusual custom items. We specialize in making heirloom quality wood shelf units tailored to your specifications and will make them to fit your needs. We make everything the old fashioned way, one at a time. We sell to the general public and there is no minimum order.
Proudly Made in the USA in North Carolina.

The comments below are some that we have received being on the Internet since August of 2000. We are always adding more. If you have purchased anything from us or just a comment about the website, We would love to have your feedback!



The shelf arrived this afternoon. It is totally awesome beautiful workmanship perfect!!!! You do fantastic work and it was well worth the wait. I was amazed at your packing job you put lots of care into that and I appreciate it so much!!! Thanks for taking such pride in your work!!!! I will recommend you to everyone I know. The shelf will be hanging in our cottage on Hatteras Island and I know will be appreciated by everyone who rents our house.
Sincerely, Betty R. "West border="4"" January 28, 2012

Shelves arrived on time and in great shape. Your packing was very good! The shelves are quite fantastic. Very high quality, just like the photos. I can see you took your time and they are, as you said, ready for paint. I often find many vendors who say ready for paint are not even close. Not yours. I hope to prime them and make a template for hanging them this weekend. I will be taking photos of before and after. While it may be a while, I will send them to you for marketing purposes. Thanks so much.
Phil T. "Kentucky" January 28, 2014

Just wanted to let you know I received my shelf in perfect condition.your packaging job was superb! I have gotten it mounted in our bedroom and it is now holding our HDTV and its digital receiver control box. Ive attached a couple of pictures to let you see how your creation looks after it reached its final destination. Thanks for a great job. If in the future I require an item that you are able to provide I will not hesitate to send you an email as I know it will arrive made exactly as requested and exhibiting the same fine workmanship as the shelf you just made. Best regards,
Martin C. "Florida" January 21, 2010
Entertainment Wall Shelf unit
Purchased 2 of these, one in 2009 and a larger one in 2011!
Click here to go to the web-page to view the above customer's Custom Entertainment Shelf Units we made for him !

Thank you very much, I love everything! I will be asking for more pedestal shelves and regular shelves w/the brackets just as soon as my friend can come up here and hang up what I have so I can see exactly what else I will need. Once I have it hung up I will take pictures and share them on facebook and tag you so everyone can see how wonderful a job you all did! I have perfected the fine art of procrastination that's why I want to wait to order more but rest assured as soon as the stuff is put up on the walls you will hear from me again. Regards,
Stacy V. "New Jersey" May 03, 2011
Made 4 Separate Orders in 2011/2012!

Hello, I received the shelf and it looks great, thanks for being so quick, affordable and accommodating. I'd recommend your company to anyone. Take care and enjoy the weekend.
Steve R. "Pennsylvania" January 28, 2010

We received the shelves yesterday! Thank you, they are beautiful and fit perfectly!
Mamie H. "South Carolina" April, 2002

Received the shelves and brackets today and they are just beautiful. You did a terrific job. Outstanding!!! I just can't say enough. The pegs and holes to connect the 2 shelves together was a splendid idea. You've got one happy customer here.
Becky H. "Texas"

The shelf is beautiful! I will certainly recommend you to everyone who admires it.
Judith S. "New York"

Thanks for the great service and quality product. The shelf brackets were just what we wanted and very easy to install. Nice to be able to purchase from an American company that makes products in America. Thanks again,
Dave U. "Montana" December 14, 2013

Just want you to know that the shelf brackets are absolutely beautiful, and we're very impressed with the high quality. One always takes a chance when ordering via the internet, but your product is as perfect as we hoped. Thank you.
Robin G. / Michael E.
"New York" June 28, 2013

I got the shelf. It's on the wall doing what God intended and it looks great. Thank you!
Bob N. "Kansas" May 27, 2013

Received the order!! Beautiful!!! Thank you again!!!
Lance K.
"Illinois" Made 8 Separate Orders since 2002!

Very Nice, Good Workmanship, no chatter in the routing. I said Oh! yellow pine, what else would it be. No white pine there. --- Packaging, I have never had anything packaged that well. Got out my old XL 12 Homelite Chain Saw. I finally cut through. Not quite that bad, but it was packaged well. Now for the stain and finish. I won't have any problem hanging them. Gun brackets will just fit nicely. Will be in touch, Thanks,
Larry "Ole Lar" G.. "Connecticut" July 25, 2006
And a second email the same day from "Ole Lar"
Hello Again, I was sitting in my easy chair looking at the shelf. The Grain in the wood and assembly are perfect. I don't know if other customers notice this, but someone did a great job in selection of wood. I appreciate the effort. "Ole Lar"

Hi, I received my brackets today! They are beautiful! Thanks for a job well done!
Diana C. "Connecticut" February 09, 2012

Greetings! The shelves and brackets arrived yesterday, and are truly a work of art!!! Bravo! Best,
Harry L. "New York"

Hi guys, I received my shelf brackets Saturday and I was really thrilled. You did an awesome job. They are beautiful. Thanks Again. Keep up the good work.
Maryann M. "Missouri"

Finally!! They are great, I have only one problem... I need 10 more pieces. I'm needing 10 pcs. of #1SB1C unfinished. The two sets I received are fantastic. I've decided to expand my project. Look to hear from y'all soon. Thank You.
Brannan H. "North Carolina"

We received our shelf Saturday and had to hurry and write you to say thanks for the beautiful shelf. We love it, it's just what we had hoped for. The scroll brackets really made the shelf and the stain color was perfect! Thanks again,
Shirley and Tom R. "California"

I received the shelf today and wanted to let you know how pleased I am! The shelf will look great in the intended spot in my kitchen. I truly appreciate the quality of the workmanship. Many thanks! Regards,
Emily P. "New Hampshire"

Dear Shelf Factory, The custom corbels you made for us were exactly as we wanted. The workmanship and quality of the wood were in the best traditions of American craftsmanship. It has been a pleasure dealing w/ your firm, and the people that make it, and if we are ever in the need for like merchandise we will surely call upon you. We would recommend you folks to anyone. Thank you,
Bill and Betty L. "New Jersey"

I received the shelf brackets today. I must say I am very pleased with the quality of the workmanship. I had contemplated making them myself but am glad I found your website and ordered from you. Hope to do business again in the future. A very happy customer;
Blaine S. "Pennsylvania"

You people are GREAT. I will definitely order more in the future, there are so many ideas on your website. I will recommend you highly to others. Thank you so much.
Katherine B. "Massachusetts"

My order arrived today. I was very pleased with the ordering process, the feedback, and the product. Thank you for delivering a fine, needed product at a reasonable cost.
Dr. Stephen C. "Hawaii"

I received the shelves today and they are beautiful...arrived in excellent condition and we are thrilled with them...my Mom absolutely loves them and they are done exactly as requested......they were worth waiting for and I want to thank you for doing such a beautiful job. Sincerely,
Wendy T. "New Jersey"

Hi, Received the brackets and they are what we wanted. Apologize for not letting you know sooner, we left cold Wisconsin Mar 1st for some sunny, warm weather in Florida and just returned yesterday. Thank you for brackets and your service. Perhaps in the future, we can do business again. If there was a rating system would give you the highest. Have a good day!
Betty K. "Wisconsin"

Shelves arrived yesterday as you promised. My lord, they're beautiful! The packaging was absolutely wonderful. When I get them up on the walls I will send you a few photos. Thanks!
R. Johnston "Florida"
Follow up on above comment received by R. Johnston: Photos of shelves from The Shelf Factory. They were installed Thursday and decorated this weekend. A nice way to end a 2-week vacation at home. Now my living room is a show piece. You guys do excellent work. Thanks to everyone there! You will be highly recommended by me.
R. Johnston
To view some pictures that this customer
sent to us after they were installed , click here!

Subject: FANTASTIC
I decided to build some shelves for my office. Needed were ten wood shelf brackets. Locally, only one location could be found and they only had two. They said they could probably order some more, but it would be at least fourteen days. Upon arriving back home I did an internet search and up popped Shelffactory. The pictures looked like what I was looking for. Off went an e-mail to check on specs, pricing, and shipping. Promptly a return e-mail answered all my questions. I placed the order and was amazed to receive them within six days. Not only that, they were of superior quality to what I could purchase locally. And, best of all, the ten brackets cost me $16.00 dollars LESS than I would have paid locally. What a fantastic company. You can be sure you have a customer for life and I will certainly be telling my friends about your products. Thanks for being there with a product that makes my project better than I had anticipated.
GEORGE B. "Florida"

Thank you for your fine product I received a few weeks ago. The quality was great and I received my order promptly and complete in every way. Thanks again and if I ever need your products again, I will come to your site first. Sincerely,
Jim C. "New Jersey"

I ordered 44 of your shelf brackets. They look great! It took me a while to stain them all, but now that they are all on the wall, they look so good. If I need any more, I know where to get them.
Lisa S. "Nebraska"

I was very pleased with the shelf brackets that you sent me and was really surprised at the quality of them. They were far superior to any that I found at craft, lumber, or home supply stores in my area and I can't imagine getting a better price any place else. Thank you for making such a fine product!
N. Cardoza "Massachusetts"

My brackets arrived yesterday...they were worth the wait! You definitely produce a superior product! I was very pleased with them. I know you want to keep the prices down to help sales, but I want you to know I couldn't find any wooden brackets within 55 miles (I didn't search farther until I tried the internet). My husband told me he fully expected to pay somewhere around $6.00 to $8.00 each. We do live in a rural area...but we even searched at HOME DEPOT! Even with the cost of shipping we were pleased with your prices. After seeing the brackets we believe they are worth more! I don't think you need to worry about increasing the charge somewhat to cover PAYPAL or whatever....at least I know I would not be disappointed by a higher price. Good luck with your business...keep up the good work...Now I know where to go NEXT time!!
Elaine O. "Montana"

I have received the order. All is as expected and hoped for. Thanks for a job very well done!
Bob G. "North Carolina"

Order received and I couldn't be more pleased. The shelf fits over the doorway perfectly and its "off white" finish matches my "antique white" woodwork nicely. Thank you so much!
Barbara B. "North Carolina"

Received, with thanks. Am very happy-quality is beyond my expectations, they look great! Easy to put up too. Made in USA too! (Shelves were quite heavy, so they work fine.) I took a photo. Have passed on the word about you. Thanks again.
Eunice S. "New Jersey

Hi, I'm very pleased with the shelves. Very well made with a beautiful finish. Thanks.
Jeff S. "Maryland"

Thanks so much for help in getting my order together last month. I've installed a bunch of the shelves in my office room and everything is great. I'd like to order two more brackets actually -- as I miscounted the number of shelves I needed to put up! Let me know if this would work out, I'd be happy to Paypal the $$ as soon as S and H are confirmed. Best,
Patrick G. "Massachusetts"

Hello Shelf Factory, It took a while - our wedding came along and kept us busy for a while, but we got our brackets and shelves installed last week. They look great, were easy to install, and are totally solid. We are already getting compliments from everyone who checks them out. You have a great product, good prices and strong customer service as well. Keep up the good work.
M. "California"

We received our new shelf in excellent condition and I installed it this past Sunday with no issues. We are very satisfied with the craftsmanship and the finish of the shelf. Well done! I have attached a picture of the installed shelf.
As we are in the process of remodeling one level of our home we are looking for other places to use your products.
Thank you very much.
Randy and Ann Z. "border="4""

I was very impressed with the rapid response to the questions I asked. My situation was difficult to solve. Your customer support team gave me an easy, affordable solution that made no money for them. They responded in detail to at least three inquiries. I really appreciate the time and advice. My next shelf purchase will definitely come from the Shelf Factory. Thanks again,
Carol M. "Pennsylvania"

I received the shelf brackets today (Saturday, 1/13) and must say that I am very satisfied with the order. The quality and workmanship is excellent. I will definitely order from you for future needs and will recommend The Shelf Factory to anyone that I know who could use your products. Your prompt service was much appreciated. Thank you. Sincerely,
Al B."Pennsylvania"

Hi, I got the shelf yesterday. You guys did a beautiful job!!! It is going to look perfect in the nursery. I will certainly keep you in mind for other items in the future. I appreciate the order getting here early in the month. Take care,
Michele L. "Florida"br>
We received the order just fine. You have done a great job on this and we wanted to say thank you. The brackets are just what we hoped for. It has been a real pleasure to do business with you. Thanks again!
Reid H. "Georgia"

Hello Shelf Factory, Just wanted to say thank you for my order. The shelf brackets are beautiful and we are very pleased. Have a wonderful Easter weekend.
Anisa B. "Pennsylvania"

The brackets arrived this afternoon and they are well made, with no tool marks, dings or chips. I am very pleased with your product and would like to order six (6) more of your shelf brackets to place shelves on the other side of our room window. The order will be the same: Six (6) #1SB458CR Contemporary style shelf brackets. I will send you a certified check tomorrow morning, 04/21/11, in the correct amount for the brackets. Please let me know of any changes. Thanks,
Ken T. "Louisiana"

We received our order and cannot tell you how happy we are. The brackets are perfect and my husband is extremely happy with them! Thank you so much for your wonderful customer service and craftsmanship. It was very nice working with you.
Corey. B. "Texas"

I just wanted to let you know that the shelf you made for our entryway is beautiful! My husband installed it last week, and it looks lovely, and is very solid and very functional. We are very pleased with the shelf, and we hope to order the other shelf unit we previously discussed in the future. Sincerely,
Jody S. "New York"

I am a repeat customer to The Shelf Factory. I purchased some special made spindle brackets for decorations in our new store, "Silver Treasures". They were so nice, and made the place look so unique, that I'm back for more. This is the place for great service and prices!!!
Trunks and Treasures "North Carolina"

We received the shelf yesterday, hung it, and LOVE IT SO MUCH. We will definitely be return customers and will recommend you to any friends in need or who want of a beautiful shelf. Thank you.
Danielle and Keith J. "New York"

Hey! got it today. It looks great, thanks for a wonderful job I will recommend you in the future.
Ken H. "Massachusetts"

I got it! It's perfect! Thank you! Happy New Year!
Katie V. "Wisconsin"

We are The Shelf Factory and We Make and Sell Quality Decorative Wood Shelving and Wood Shelf Brackets, Custom Assembled Wooden Shelf units. We make our Wood Shelf Brackets in many styles, Wood Fan Brackets, Wood Curtain Brackets, Wood Gun or Rifle display Brackets, Wood Corbels, even some unusual custom items. We specialize in making heirloom quality wood shelf units tailored to your specifications and will make them to fit your needs. We make everything the old fashioned way, one at a time. We sell to the general public and there is no minimum order.
Proudly Made in the USA in North Carolina.

We do not have a shopping cart like other websites and it is not feasible for us as the majority of our orders are custom made. We also could not give you the personal attention for you to place a custom order as we do with communications through email. To place an order or to make an inquiry, email us at customerservice@shelffactory.co
We will reply promptly with an answer to your questions, information or a complete quote.

The pictures you see on this website of the decorative wood assembled shelf units, special wood shelf brackets, wood corbels, decorative wood pedestal shelves, and some other unusual items are pictures of actual custom orders we have made for customers using our wood shelf brackets and wood shelves. We can make them with whatever choice of wood shelf brackets or wood scroll brackets you want. We make all of our Wood shelf units and Wood shelf brackets using SYP (southern yellow pine) wood which is the hardest of the so called soft woods and is comparable to Oak wood or other hardwoods in strength.. May we create something for you?

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LINKS TO OUR OTHER PAGES BELOW

(1) The Shelf Factory Homepage

(2) Our New Wood Shelf Bracket Page

(2) Wood Shelf Brackets
Carpenter Style
Colonial Style
Cottage Style
Scroll Brackets
Contemporary Style
Concave
Mediterranean Style
Shaker Style
Ranch Style
Custom Brackets and Corbels


(3) Wood Shelves
  (3a) Solid Loose Lay Wood Shelves
  (3b) Wood Pedestal Shelves

(4) Ordering information

(5) Plate Rails, Gun Brackets

(6) Custom Wood Framed Mirrors

(7) Curtain Brackets, Fan Brackets and Scroll Brackets

(8) More Custom Order Examples Page 1

(9) More Custom Order Examples Page 2

(10) Custom Galley Rail Wood Shelf Units

(11) Product Price List

(12) About The Shelf Factory

(13) More Customer Comments

(14) Return and Privacy Policy

(15) Contact Us

(16) Proof of our Standard Wood Shelf Bracket's Strength

(17) Why we use only Southern Yellow Pine.

(18) Site Map

Our products are proudly made in the United States of America!

We have been on the internet since August of 2001 and we were found at www.shelffactory.com and www.theshelffactory.com . Due to the problems caused by our Website provider changing their terms and shutting down our website, through no fault of ours, we forced to change our website provider and hosting to our new website, www.shelffactory.co and abandon the old website addresses

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e-mail The Shelf Factory
customerservice@shelffactory.co

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